Meet our Staff
in Austin, Texas
Kelly Ludera, RN, BSN
Clinical Nurse Manager
Kelly graduated in 2003 from Northern Illinois University with her BSN and has an extensive background in Critical Care and Ambulatory Surgery. Kelly joined Buckingham Center as a surgical nurse in July 2013. Kelly has always had a love for plastic and reconstructive surgery and throughout her nursing career she has maintained a passion for high quality patient care. Even while working in the ICU, patient presentation was important to her. She worked to ensure that patients looked their best no matter their condition.
In 2022, Kelly became the director of our new QUAD A accredited operating suite. She takes pride in having a staff that excels at providing the best patient care possible. She believes that we are all on the patient’s surgical journey together and works to ensure all patient needs are met and that the highest standard of care should be upheld at all times.
Rayne Cook
Director of Marketing
Rayne grew up in the small northeastern town in Iowa. She attended Iowa State University where she obtained her bachelor’s degree. She has a background in healthcare where she spent over 6 years working with patients in clinics, hospitals, nursing facilities and on hospice care. She is now excited to switch gears and gain knowledge in the cosmetics field. What she loves about Buckingham Center is the family dynamic. She loves being able to connect with patients on a personal level and making the patients feel cared for.
When she is not at the clinic, you can find her at the local restaurants and breweries with friends or taking her dog, Ivy, to the dog park.
Vanessa Alanis
Lead Patient Coordinator
Vanessa joined the Buckingham Center team in early 2019. She has a vibrant personality and enjoys interacting with patients. As our Lead Patient Care Coordinator, she takes pride in her daily work by welcoming incoming clients with a warm and sincere smile . Her attention to detail and compassionate spirit will ensure that your experience is nothing but the absolute best.
Outside of Buckingham Center, Vanessa’s life is busy with attending her kids’ activities, running them to and from events and spending the evenings together. She also enjoys getting outdoors when she can.
Kaylee Swenson
Patient Coordinator
Kaylee is a Patient Coordinator at Buckingham Center, and a true Austinite. During her schooling, she has been involved in community service and social activities, which have helped to form her caring and genuine personality. She has always had a love and passion for beauty and helping people feel at their best. With several years of customer service experience you will find her to be warm and endearing. She will provide you with the best possible care whether it be on the phone, or at your next visit.
Ariana Jones
Front Office Coordinator Lead & Insurance Specialist
Ariana was born and raised in Frederick, Maryland and moved to Texas in 2016. Ariana has her Bachelor’s degree from Texas State University and a Master of Business Administration from the University of Texas at Tyler. Currently, you can find her managing our front office as our Front Office Coordinator Lead. Along with leading others, she works to process all our insurance procedures. Ariana strives to help her peers excel to their highest potential and guarantees that patients leave Buckingham Center having a quality experience.
During her free time, Ariana enjoys traveling and spending time with her family and Golden Retriever, Beau.
Rebekah Cox
Front Office Coordinator
Rebekah is originally from the suburbs of Dallas, Texas. She moved to Austin in 2017 after graduating from the University of Alabama with a Bachelor’s of Science in Business. Before coming to Buckingham Center, she worked for a pharmaceutical company where she developed a love of skincare products and aesthetic treatments. She is passionate about helping guide patients through their journey at Buckingham Center, from setting up their initial consultations and answering questions about treatment options, all the way to suggesting skincare products at check – out.
When she’s not at work, Rebekah loves practicing yoga, going on walks, going to the lake with her husband, cooking, and spending time with her 2 dogs.
Melody Ziadeh, RN, BSN
Melody received her Bachelor’s degree in nursing from the University of Buffalo in 2011. She has experienced an array of different specialties through travel nursing and most recently has worked as a certified wound care specialist. Her want to explore new opportunities and her own personal interest in aesthetics led her to the Buckingham Center.
She will assist you before and after your surgery to make sure you are well informed and comfortable throughout your entire experience. Melody’s positive and understanding personality paired with her extensive background, not to forget her sense of humor, will ensure the best possible patient experience.
Emma O’roark, RN, BSN
Emma is originally from Arizona but has lived in the Austin Area since she was 9 years old. She graduated from Concordia University Texas with a Bachelors of Science in Nursing. Before she found the amazing team at Buckingham Center, she worked as a labor and delivery nurse for over 2 years.
She is married to a firefighter and has 2 pups (Jonesy & Olive). She enjoys traveling, trying new foods, and spending time with family and friends. Her hobbies are reading (preferably mystery) and crafts!
Jennifer Arnold, RN, BSN
Originally from small town Oklahoma, Jennifer moved to Texas right after graduating college. After obtaining a Bachelors of Science in Nursing from the University of Oklahoma, she started her nursing career in the NICU where she specialized in caring for infants born less than 28 weeks. Although she loved her time at the bedside she was ready for her next adventure. In perfect timing, she found this wonderful opportunity at the Buckingham Center in October 2022. Since working here she has developed a passion for helping patients become the best version of themselves inside and out! Her favorite thing about working at the Buckingham Center is interacting with wonderful patients (and of course the espresso machine)!
When Jennifer is not at work she enjoys long walks at Town Lake and a good glass (or two) of wine with her coworkers! She really loves spending time with her Golden Retriever, Maggie, and traveling all over the world with her boyfriend, Michael. She is a total foodie and is always looking for the next best spot in Austin to grab dinner.
Morgan Williams
Medical Assistant
Morgan attended the University of Texas at Austin and graduated with a Bachelor of Science in Neurobiology. Throughout her career in medicine, she has gained clinical experience in various medical settings including neuroscience research labs, emergency departments, trauma centers and search and rescue teams, as well as administrative experience in several other medical and surgical specialties. These experiences have finetuned her customer service skills and emboldened her passion for patient education and advocacy. For Morgan, the greatest reward of being a part of the Buckingham Center team is building trust with patients, helping them to heal and feel cared for throughout their journey.
Anna Symmonds, RN, BSN
Anna was born and raised in East Tennessee and earned a Bachelors of Science in Nursing degree from the University of Alabama. After college, she worked as a nurse in the Trauma ICU. Recently, she transitioned into her “dream job” at Buckingham Center where she feels her personal passion for aesthetics and building relationships can flourish.
You can find her spending free time exploring new cities, new restaurants and new hobbies with her pup Winnie.
Brittany Graham
Front Office Coordinator
Brittany is one of Buckingham Center’s Front Office Coordinators. With 5 years of experience, working alongside doctors and their teams, Brittany specializes in administrative and patient experience. Brittany is a powerful force in the workplace and uses her positive attitude and tireless energy to encourage others to work hard and succeed.
Brittany is inspired daily by her 11-year-old son. In her free time, Brittany likes to hike, read and play video games with her family.
Emily Kreisner
Front Office Coordinator
Emily was born and raised in Austin, TX. She attended school for Studio Art at Texas State University. Helping Buckingham Center patients rediscover and enhance their own beauty is something she finds very rewarding. As one of our Front Office Coordinators, she is always happy to be one of the first staff members our patient’s get to meet and speak with!
When she’s not assisting patients in the office, she enjoys taking walks around Town Lake, painting, and watching movies.
Madesyn McLemore, RN, BS
Madesyn grew up in Lubbock, TX and graduated from Texas Tech with a BSN. She later started her nursing career in Cardiac ICU. She became a travel nurse up until 2021 when she decided to move to Austin permanently. Madesyn has always had an interest in nursing aesthetics and was ecstatic to find a position working with some of the best plastic surgeons here at the Buckingham Center. She works with patients throughout their surgical journey and enjoys assisting patients throughout each step of their transform actions.
She is married and welcomed a baby boy this year!
Sawyer Heacock
Medical Assistant
Sawyer got her Surgical Technology degree from University of Montana in 2020. She worked in labor and delivery previously, and joined us at Buckingham Center at the beginning of 2022. She has a dachshund named Spud who she loves spending time with and taking for walks to Zilker. Sawyer loves animals, crafting and eating candy.
